Legal Information

Terms & Conditions at Twin Oaks

Understand our website's terms, your rights, and responsibilities. Learn about SMS program details and how we protect your information.

Acceptance of Terms

By accessing or using the Twin Oaks Family Dental website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

Permitted Use of the Website

This website is intended for patients and potential patients to learn about our dental services, request or modify appointments, and contact our practice. The information provided is for educational purposes only and does not constitute a diagnosis or treatment plan.

Intellectual Property and Content Ownership

All content on this site, including text, photos, logos, and design, is the property of Twin Oaks Family Dental, unless otherwise credited. Unauthorized use is prohibited.

Accuracy and Disclaimer of Website Information

The information on our website is intended for general informational purposes only. It should not be used as a substitute for professional dental advice. Insurance details listed do not guarantee coverage; confirmation must be obtained directly from your carrier.

Limitation of Liability

Twin Oaks Family Dental provides this website for your convenience. We are not liable for any damages arising from its use. Use the site at your own risk.

Acceptable Conduct

Visitors must not misuse our website by submitting unauthorized health information or posting false or harmful content.

Links to Third-Party Sites

Our website may contain links to third-party websites. Twin Oaks Family Dental is not responsible for the content or privacy practices of these sites.

Changes to the Terms

We may update these terms from time to time. Your continued use of the website signifies your acceptance of any changes.

No Dentist-Patient Relationship

Accessing our website does not create a dentist-patient relationship. This relationship forms only when our practice accepts you as a patient.

Educational Content Only

Our website provides educational content only and should not be considered dental advice, diagnosis, or a treatment plan.

No Guarantee of Results

We do not guarantee specific clinical or cosmetic results. Treatment outcomes can vary significantly based on individual circumstances.

Protected Health Information

We handle patient information in accordance with applicable privacy regulations, including HIPAA where applicable. Website forms should not replace in-office discussions of your health information.

Appointments and Cancellations

To cancel or reschedule an appointment, please contact our office directly. We appreciate timely notice to accommodate other patients.

Insurance and Financing

Accepted insurance plans and payment options may change. Coverage is confirmed with your carrier, not through this website.

SMS / Text Messaging Program

Twin Oaks Family Dental may send automated text messages to the mobile numbers patients provide. These messages include:

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Messages may be sent using standard 10DLC or short codes.

How You Opt In

Providing a mobile number on a website form, appointment request, keyword text, or paper form is consent to receive SMS from Twin Oaks Family Dental. Consent is not a condition of purchase or receiving services. Only the number owner should provide it, confirming they are authorized to consent for that number.

How You Opt Out and Get Help

Reply STOP to cancel. After STOP, you will receive one confirmation and then no further messages unless you opt in again. Reply START or UNSTOP to resume. Reply HELP for help. You can also contact us at (636) 275-1054 or through our Contact page. You may also request removal by contacting us directly.

SMS Privacy and Vendors

Mobile numbers and SMS consent records are used only to send the messages above and to comply with carrier rules. They are not sold to third-party marketers. Sharing is limited to SMS vendors and carriers needed to deliver messages. For more details, please see our Privacy Policy.

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